Everyone loves to discuss the high costs of university education, and everyone seems to have an opinion as to how to get those costs down. This article looks in some depth at the effort to deal with significant funding cuts at U Wisconsin Eau Claire, which is a classic directional state U, and one with a pretty good reputation. The son of one of my best friends went there, and had a lot of good things to say.
There are some points of interest in this article. First of all, the funding cuts forced the administration to look closely at some of their processes, which really made no sense in some cases. Layers of administrative approvals to get catering? That is the kind of thing that just adds to everyone’s workload. As I have noted before, a lot of times universities end up with lots of bureaucracy, added costs, and added workload (usually dumped on faculty and lower level administrators) because there are no real chains of command. Everyone in the various administrative offices are all doing their own thing. The one-stop student services office is also a great idea. I have never understood why universities make students run from office to office to get things done. So there is a silver lining to these cuts – forcing the school to weed out and streamline offices and processes.
However, the centralized advising is a huge mistake in my opinion. And each advisor will have 300 students? In a school with a 30% 4 year graduation rate? Seriously? My department is actually trying to wrest advising away from the central advising process, largely because we think it will improve retention. The centralized advisors make so many mistakes, mistakes that actually cause students to have to spend more time here.
And of course they will end up with fewer course sections, which will also make it harder for students to get finished on time.
It is interesting that they used alums to help identify inefficiencies, instead of hiring consultants. I assume the alums were volunteering their time? That is actually a really interesting idea – instead of hitting up alums for money, ask for time instead.
As usual, the comments on the article are interesting too. Do you have anything to add? How would you approach drastic cuts at a school like this if you were the president?